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SMS Terms & Conditions

SMS Terms & Conditions

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1) SMS Consent Communication
Phone numbers collected for texting are used only for customer service and job-related communication. We do not sell, trade, or share your number with any third parties for marketing.

2) Types of SMS You May Receive

  • Job confirmations & appointment reminders

  • Schedule updates, changes, & crew arrival notices

  • Post-service follow-ups & review requests

  • Occasional promos (only if you’ve consented)

Example:
“Thanks for booking with Sasquatch Junk Haul! Your pickup is set for [Date] at [Time]. Reply STOP to opt out, HELP for help.”

3) Message Frequency
Varies by activity; typically 2–4 messages per job.

4) Message/Data Rates
Your carrier’s message and data rates may apply.

5) Opt-In Methods
You can opt in by:

  • Submitting a form on our website or texting us directly

  • Giving verbal or written consent during scheduling

By opting in, you confirm you are the account holder or have permission to use the number provided.

6) Opt-Out
Reply STOP to any message to unsubscribe.
You can also contact us to be removed:
📞 832-406-4778
📧 info@sasquatchjunkhaul.com

7) Help/Support
Reply HELP for assistance or contact us directly:
📞 832-406-4778
📧 sasquatchjunkhaul@gmail.com

8) Standard Disclosures

  • Message & data rates may apply

  • Reply STOP to opt out, HELP for help

  • Message frequency varies

  • SMS is for customer care and service updates

9) Privacy & Terms
Privacy Policy: https://www.sasquatchjunkhaul.com/privacy-policy
Terms & Conditions: https://www.sasquatchjunkhaul.com/terms

Opt-In Confirmation
By submitting your phone number or texting us, you consent to receive SMS messages from Sasquatch Junk Haul. Reply STOP to opt out or HELP for help. Rates may apply; frequency varies.

Privacy Policy

Privacy Policy for The Dump Chumps
 

Effective Date: October 4, 2025
Company Name: The Dump Chumps
Contact Email: thedumpchumps@gmail.com
Phone Number: 832-406-4778
 

1. Introduction

The Dump Chumps (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our junk removal services.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you request a quote, schedule a pickup, or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Property address or service location

  • Details about your junk removal request

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

We use cookies and analytics tools (like Google Analytics) to improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Provide junk removal and hauling services

  • Send appointment confirmations and updates

  • Communicate with you about quotes or service details

  • Process payments securely

  • Improve our website, marketing, and customer experience

  • Send service reminders, promotions, or offers (if you’ve consented)

We will never sell, rent, or trade your personal information.

4. SMS/Text Messaging

By providing your phone number, you may receive text messages from The Dump Chumps related to your service.
Examples include:

  • Job confirmations and reminders

  • Crew arrival notifications

  • Follow-ups after service

You may opt out at any time by replying STOP to a message.
Standard message and data rates may apply.
For help, reply HELP or contact us at 832-406-4778 or thedumpchumps@gmail.com.

For full details, see our SMS Terms & Conditions.

5. Payment Information

We use secure third-party payment processors to handle transactions.
We do not store credit card details on our servers. All payment data is encrypted and processed in accordance with PCI-DSS security standards.

6. Sharing of Information

We only share your information as necessary to provide services, including:

  • With subcontractors performing junk removal on our behalf

  • With payment processors for billing

  • When required by law or to protect our business and customers

All subcontractors are required to maintain confidentiality and use your data only for fulfilling your service request.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your junk removal services

  • Maintain business and tax records

  • Comply with legal obligations

Afterward, data is securely deleted or anonymized.

8. Security

We take reasonable measures to protect your data against unauthorized access, disclosure, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security of your data.

9. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Opt out of marketing communications

  • Request deletion of your personal data (subject to legal requirements)

To exercise your rights, contact us at thedumpchumps@gmail.com.

10. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
We encourage you to review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted here with the updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 thedumpchumps@gmail.com
📞 832-406-4778

Terms and Conditions 
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